Shipping
We strive to deliver your favorite sarees to your doorstep quickly. Here’s what you can expect:
· Typically takes 7-14 working days.
· For our handwork sarees, delivery takes 20-25 working days.
· For our international customers, delivery takes 14-20 working days.
Any unforeseen circumstances can affect the committed delivery duration such as weather, law & order situations, or customs clearance.
Return and Exchange Policy
We understand that preferences may change, and sometimes you may need to exchange or refund an item for various reasons.
We at The Sitara Sarees are committed to ensuring your satisfaction and providing you with a hassle-free exchange and refund process.
Important Note:
All returned items are subject to inspection. Our quality control team will verify that the item meets our return and exchange eligibility criteria before processing your request.
Exchange Options
If your item is eligible for exchange, you can choose from the following options:
Equal Value Exchange:
- Exchange your saree for another of the same value. We’ll facilitate the exchange and ship the new item to you.
Lower Value Exchange:
- If you choose a saree with a lower price, we’ll refund the difference immediately and ship the new saree to you.
Higher Value Exchange:
- If you select a saree with a higher price, you’ll need to pay the price difference or it can be paid upon delivery. Once payment is received, we’ll process the exchange and ship the new item to you.
Exchange Shipping
Please note that Sitara Sarees does not bear the cost of shipping for exchange items, unless the exchange is due to a mistake on our part or a manufacturing defect.
Alterations in Stitching
Please note that Sitara Sarees does not bear the cost of shipping for exchange items, unless the exchange is due to a mistake on our part or a manufacturing defect.Please note that measurements for stitched items may vary by 1-2 inches. In cases of significant errors on our part, alterations will be processed free of charge. For minor variations (1-2 inches), an alteration gap is provided inside the blouse for your convenience to make adjustments as needed.
The Sitara Sarees appreciates and values your trust and patience
Connect with our team on whatsapp for further questions (+923344051538)