T&Cs

Key Points

⦁ By accessing our website, you agree to be bound by these Terms of Service

⦁ If you do not agree to these terms, please refrain from using our website

⦁ These Terms of Service apply to all users of our site.

⦁ We reserve the right to update these terms at any time.

Changes to Term of Services

⦁ We may update our Terms of Service periodically. Changes will take effect immediately upon posting on this page.

⦁ Continued use of our website after updates indicates acceptance of the revised terms.

⦁ If you have any questions or concerns, please feel free to contact us.

Changes to Site and Services

⦁ We reserve the right to modify site content, prices, and services at any time without prior notice.

⦁ It is the user’s responsibility to stay informed of any changes acceptance of the revised terms.

⦁ We are not liable for any modifications, price changes, or discontinuation of services.

Errors and Corrections

⦁ We strive to ensure accuracy, but errors or inaccuracies may occur on our site.

⦁ This includes issues with product descriptions, pricing, promotions, or shipping information.

⦁ We reserve the right to correct errors, update information, or cancel orders without prior notice.

Order Cancellation Policy

⦁ Sitara Sarees reserves the right to cancel orders due to:

⦁ Payment issues
⦁ Stock unavailability or delays
⦁ Pricing inaccuracies

User-Generated Content

⦁ By submitting comments, ideas, or materials, you grant us permission to use, edit, publish, and distribute them without restriction or compensation.
⦁ We reserve the right to monitor, edit, or remove content that violates our Terms of Service or is deemed objectionable.

Additional Policies for Sitara Sarees

1. Shipping Policy

We aim to deliver your favourite sarees as quickly as possible:

Standard Delivery: Typically takes 7-14 working days.
Handwork Sarees: Delivery takes 20-25 working days
International Delivery: Takes 14-20 working days.
Storage Time Limit: Orders can be held for a maximum of 15 days.
Collection Responsibility: Customers must collect their orders within 15 days.
Consequences of Late Collection: Sitara Sarees is not responsible for wear and tear or misplacement of orders once ready & not collected within 15 days.
Cancellation and Refund Policy: Orders not collected within 15 days will not be the responsibility of Sitara Sarees and after a month order will be cancelled & payment will not be refunded.

Please note that unexpected situations like weather conditions, law & order, or customs clearance may impact delivery timelines.

2. Return and Exchange Policy

Please note that unexpected situations like weather conditions, law & order, or customs clearance may impact delivery timelines.

All returned items are inspected by our quality control team to ensure they meet the eligibility criteria.

3. Exchange Options

If eligible, you have the following exchange choices:

Equal Value Exchange: Swap your saree for another of the same value, and we’ll handle the shipping.
Lower Value Exchange: Choose a cheaper saree, and we’ll refund the difference and ship the new item.
Higher Value Exchange: Select a more expensive saree, pay the difference (upfront or on delivery), and we’ll send the new item.

Note: Sitara Sarees does not cover exchange shipping costs unless it’s due to our mistake or a manufacturing defect.

4. Alterations in Stitching

Minor Variations: Stitched items may vary by 1-2 inches; an alteration gap is included inside the blouse for adjustments.
Significant Errors: If there’s a major error on our part, alterations are free of charge.

5. Customer Support

For any inquiries, feel free to connect with our team on WhatsApp: +923344051538.

We value your trust and appreciate your patience!